DELIVERY AND RETURNS
Delivery delay
We usually need a week to assemble a watch, depending on order volume.
After shipping, the watch will be delivered to you within 3 to 5 days.
In total, you can count on 7 to 15 days to receive your watch assembled especially for you.
Order returns
If you have any problems with your watch, you have 30 days to return your watch to us from the delivery date.
Reimbursement is made within 5 to 7 working days.
Watches personalized at the customer's request are not covered by this guarantee.
Likewise, errors in the choice of model or options are not covered by the return guarantee.
Our teams assemble each part by hand and we do not aim to stock as this would increase our management costs, which would push us to increase our prices.
We usually need a week to assemble a watch, depending on order volume.
After shipping, the watch will be delivered to you within 3 to 5 days.
In total, you can count on 7 to 15 days to receive your watch assembled especially for you.
Order returns
If you have any problems with your watch, you have 30 days to return your watch to us from the delivery date.
Reimbursement is made within 5 to 7 working days.
Watches personalized at the customer's request are not covered by this guarantee.
Likewise, errors in the choice of model or options are not covered by the return guarantee.
Our teams assemble each part by hand and we do not aim to stock as this would increase our management costs, which would push us to increase our prices.